Instructor: Joshua Francis
Having a reputation for straight forward business practices can only help your business. In the current environment of corporate malfeasance, customers will welcome and value a company that promotes a culture of trust and respect. What should potential customers know about your company? Is reliable customer service and forthright dialogue of value to you as an owner? This two hour video course will provide an overview of ethical theory and application that will help you establish and maintain hard earned business relationships.
After completing this course participants will be able to:
- Identify the fundamental theories of ethics and their respective weaknesses.
- Describe how to effectively apply a Code of Ethics to the current policies, rules and guidelines governing an organization that will ultimately serve the needs of the customer.
- Summarize the components of a well designed Code of Conduct, including standards, obligations and consequences for non-compliance.
- Create a Code of Conduct that embodies the ethics that accurately reflect the company core values and principles.
This Course Covers:
- Ethics vs. Morals
- Social Norms
- Ethics, Values, and Your Business
- Introduction to Ethical Theory – (Duty, Consequence, and Virtue)
- Duty Based Ethics
- Consequence and Virtue Based Ethics
- Basic Code of Ethics / Code of Conduct
- Simplified and Comprehensive Code of Ethics
?Credit(s) earned on completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-AIA members are available to print upon completion of the course.
This course is registered with AIA CES for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA or any material of construction or any method or manner of handling, using, distributing, or dealing in any material or product.